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Easy online returns and claims

We want returns and claims to be as easy as possible. Complete the form and we will take care of the rest. You can follow the entire process online, and we will keep you informed about its status.

Claim

Is something wrong with the delivered goods, are they damaged, or is something missing? Complete this short form and we will contact you to resolve it.

Withdrawal from the purchase contract

Are the goods unused and undamaged but unsuitable for you? Complete this short form and we will guide you through the return step by step.

1.
Complete the return Select the goods you want to return
2.
Send the goods Send the goods back according to the instructions
3.
Return inspection We will inspect the returned goods and the information provided
4.
Refund After inspection, we will refund the money to your account

Verify your order

To continue, enter the email address used for the purchase and the order number.

After verification, select the specific items covered by the return or claim.

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